FAQs

  How do I know my order is confirmed?

Once you’ve completed your purchase, we will send you an Order Confirmation email. Please check your junk mail or spam folders if you can’t find it. 

Otherwise, please contact customer service via customer.support@chiliandberry.com.

Can I exchange or return an item?

We offer 30-day free return service, however, exchanges are not accepted at this time. Please check our Shipping & Returns page for more information.